Shipping & Returns

Shipping Policy

Products are printed on demand and our average order fulfillment takes 2–5 business days.

We consider the current order volume and our fulfillment capacity when calculating our estimated fulfillment time. Similarly, we calculate estimated shipping time according to our historical shipping data for deliveries to your area or selling region.But the estimated delivery time is just an estimate, not a guarantee.

Here are some of the reasons why an order might arrive past its EDT:

Issues with print or embroidery files
Products being out of stock
Shipping related delays like failed delivery attempts, service disruptions, or harsh weather conditions

Nonetheless, we work hard to meet our delivery estimates with each order. If you’re ever in a situation where the EDT has passed, please wait a bit longer. Then, once 5 business days have passed, get in touch with us via the contact form and we’ll take a look.

Shipping is only available within mainland UK. Rates are £3.99 as standard and free when a single order exceeds the value of £75.

Last updated July 2024

Return & Exchange Policy

If you're not happy with your purchase contact us within 14 days of ordering to return the items, provided the products are returned complete, in perfect condition, unused, unwashed and with their original packaging. Return postage is to be paid for unless there is an error on our part.

For misprinted/damaged/defective claims must be submitted within 30 days after the product has been received.

For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

Last updated July 2024